Frequently Asked Questions

Ingersoll Rand is a global industrial company that acquired the vacuum pump and compressor business of Elmo Rietschle as part of a merger with Ingersoll Rand in 2020. Elmo Rietschle now operates as a brand under the Ingersoll Rand umbrella, benefiting from their extensive expertise, resources, and global presence.

Elmo Rietschle vacuum pumps offer numerous advantages, including high performance, durability, energy efficiency, low maintenance requirements, and a wide range of options to meet specific application needs. They are designed for continuous operation and provide consistent vacuum performance.

Selecting the right vacuum pump depends on various factors such as the desired vacuum level, required flow rate, the nature of the application (wet or dry), operating conditions, and any specific requirements. Elmo Rietschle provides technical support and application expertise to help customers choose the most suitable vacuum pump for their needs.

Yes, Elmo Rietschle offers vacuum pumps specifically designed to handle corrosive or hazardous materials. These pumps are constructed using corrosion-resistant materials and special coatings to ensure compatibility and safety in such applications. It's important to consult with Elmo Rietschle experts to select the appropriate pump for your specific requirements.

Elmo Rietschle offers vacuum pumps suitable for high-temperature applications. These pumps are designed with thermal management features to handle elevated temperatures and maintain performance and reliability. It's advisable to consult with Elmo Rietschle experts to select the appropriate pump for specific high-temperature requirements.

Yes, Elmo Rietschle offers customization options for their vacuum pumps to meet specific customer requirements. They have the capability to tailor certain aspects such as motor voltage, special coatings, connection types, and control systems. Customers can discuss their customization needs with Elmo Rietschle representatives or authorized distributors.

Elmo Rietschle offers a standard warranty on their vacuum pumps, typically ranging from 12 to 24 months, depending on the specific product. It's recommended to check the warranty terms and conditions for each product or consult with an authorized distributor for more details.

Yes, Elmo Rietschle provides a comprehensive range of genuine spare parts for their vacuum pumps. These parts are designed to fit and function seamlessly with their equipment, ensuring optimal performance and reliability. Authorized distributors or service centers can assist in obtaining the necessary spare parts.

Elmo Rietschle provides troubleshooting guides and resources to help customers diagnose and resolve common issues with their vacuum pumps. These guides typically cover topics such as abnormal noise, low vacuum levels, overheating, and other potential problems. In case of persistent issues, it's recommended to contact Elmo Rietschle's technical support team.

Elmo Rietschle products comply with various international standards and certifications such as ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety. Additionally, specific products may comply with industry-specific standards and regulations depending on the intended applications.